Privacy Policy
Last Updated: December 1, 2024
This Privacy Noticefor Antarctic Wallet LLC ("we," "us," or "our") describe show and why we may collect, store, use, and/orshare ("process") your information when you use our services ("Services"), such as:

  • Visiting our website or any other website linked to this Privacy Notice;
  • Downloading and using our mobile application or any other application linked to this Privacy Notice;
  • Interacting with us in other ways, including through sales, marketing, or events

KEY POINTS
This section highlights the main points of our Privacy Notice. You can find more detailed information on each topic by following the link provided after each key point or using the table of contents below to locate the relevant section.

What personal data do we process?
When visiting, using, or navigating our Services, we may process personal data depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal data?
We do not process sensitive personal data.

Do we receive information from third parties?
We may obtain information from public databases, marketing partners, social media platforms, and other external sources.

How do we process your information?
We process your information to provide, improve, and administer our Services, interact with you, ensure security, prevent fraud, and comply with legal obligations. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal basis to do so.

In what situations and with whom do we share personal data?
We may share information in specific situations and with certain third parties.

How do we ensure the security of your information?
We have organizational and technical processes and procedures in place to safeguard your personal information. However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee or promise that hackers, cybercriminals, or other unauthorized third parties will not bypass our security and improperly access, steal, or alter your information.

What rights do you have?
Depending on your geographic location, applicable data protection laws may provide you with certain rights regarding your personal information.
How can you exercise your rights?
The easiest way to exercise your rights is by submitting a data access request or contacting us. We will review and act upon your request in accordance with applicable data protection laws.

Want to learn more about how we use the information we collect?
Review the full Privacy Notice.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. On What Legal Bases Do We Process Your Personal Data?
  4. When and With Whom Do We Share Your Personal Data?
  5. What Is Our Stance on Third-Party Websites?
  6. Do We Use Cookies and Other Tracking Technologies?
  7. How Long Do We Retain Your Information?
  8. How Do We Ensure the Security of Your Information?
  9. What Are Your Privacy Rights?
  10. Control for Do-Not-Track Features
  11. Do U.S. Residents Have Specific Privacy Rights?
  12. Do Other Regions Have Specific Privacy Rights?
  13. Do We Make Updates to This Notice?
  14. How Can You Contact Us About This Notice?
  15. How Can You Review, Update, or Delete the Data We Collect?
1. What Information Do We Collect?

Personal Information

You Provide We collect personal data that you voluntarily provide to us when registering for the Services, expressing interest in receiving information about us, our products, or Services, participating in activities related to the Services, or otherwise contacting us.

Details of Personal Information

We Collect The personal information we collect depends on the context of your interactions with us and our Services, your preferences, and the products and features you use. The information we may collect includes:
  • Names;
  • Phone numbers;
  • Email addresses;
  • Mailing addresses;
  • Usernames;
  • Passwords;
  • Contact preferences;
  • Authentication or contact data;
  • Billing addresses;
  • Debit/credit card numbers.

Sensitive Information
We do not process sensitive personal data

Payment Data
If you make purchases, we may collect data necessary to process the payment, such as your payment instrument number (e.g., credit card number) and security code.

Application Data
If you use our applications, we may collect the following information if you provide access or permissions:

1. Geolocation Data:
We may request access or permission to track your location-based data from your mobile device in real-time or while you are using our applications to provide location-based services. You can change access or permissions in your device’s settings.

2. Mobile Device Data:
We automatically collect device data such as its ID, model, manufacturer, operating system, OS version, system configuration, internet provider or mobile operator information, and IP address (or proxy server). Additionally, we may collect details about your mobile network, device platform, device type, unique identifiers, and app features you use.

3. Push Notifications:
We may request permission to send push notifications regarding your account or app features. You can disable these notifications in your device settings.

This information is essential for ensuring app security, functionality, troubleshooting, and internal analytics and reporting.

We expect that all information you provide is truthful, complete, and accurate. You are responsible for notifying us of any changes to the information you provide.

Automatically Collected Information

We automatically collect certain data when you visit, use, or interact with our Services. This information does not reveal your specific identity (such as your name or contact information) but may include:
  • Device and usage data, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and details about your usage patterns (e.g., time and frequency of use).
This information is necessary to maintain the security and operation of our Services and for internal analytics and reporting purposes.

Examples of Automatically Collected Information

1. Log Data and Usage Information:
Our servers automatically collect data such as your IP address, device information, browser type and settings, activity logs (e.g., date and time of access, pages viewed, files accessed, and usage actions), and device events (e.g., system activity, error reports, and hardware settings).

2. Device Data:
This includes information about your device, such as type, operating system, model, IP address, system configurations, and internet service provider or mobile operator details.

3. Location Data:
We may collect location information from your device. This can include precise data (e.g., GPS) or approximate data (e.g., IP-based). The amount of data collected depends on your device’s settings. You can disable location data collection in your device settings, although this may limit access to some Services features.

Information Collected from Other Sources

We may obtain limited data from public databases, marketing partners, and other external sources.

To enhance the quality of the services provided, update records, and deliver targeted advertising, we may collect data from the following sources:
  • Public databases;
  • Joint marketing partners;
  • Affiliate programs;
  • Data providers;
  • Social media platforms.

The Information We May Collect Includes:
  • Mailing addresses;
  • Job titles;
  • Email addresses;
  • Phone numbers;
  • Behavioral data;
  • IP addresses;
  • Social media profiles and links;
  • Individual profiles for targeted advertising and promotional activities.
2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security, prevent fraud, and comply with legal obligations. We may also process your information for other purposes with your consent.

The processing of your personal information may depend on how you interact with our Services. Specifically, we process your information for the following purposes:

1. To Create and Authenticate Accounts and Manage User Accounts
We process your information to enable account creation, logins, and account maintenance.

2. To Provide and Facilitate User Services
We process your information to deliver the requested services.

3. To Respond to User Inquiries and Provide Support
We process your information to address your inquiries and resolve issues related to our Services.

4. To Send Administrative Information
We process your information to communicate important updates about our products, services, terms, and policies.

5. To Fulfill and Manage Your Orders
We process your information to handle orders, payments, returns, and exchanges made through the Services.

6. To Facilitate User-to-User Communication
We process your information when you choose to use features that allow communication between users.

7. To Request Feedback
We process your information to solicit feedback and follow up on your experience with our Services.

8. To Send Marketing and Promotional Materials
We process your information for marketing purposes based on your preferences. You can opt out of receiving marketing emails at any time. For more details, see the section "What Are Your Privacy Rights?" below.

9. To Deliver Targeted Advertising
We process your information to develop and display personalized content and advertisements tailored to your interests and location.

10. To Protect Our Services
We process your information to ensure the security of our Services, including monitoring and preventing fraud.

11. To Analyze Usage Trends
We process information about how you use our Services to better understand their usage and make improvements.

12. To Assess the Effectiveness of Our Marketing and Advertising Campaigns
We process your information to evaluate and optimize our marketing efforts for relevance.

13. To Protect or Preserve Vital Interests
We process your information when necessary to protect vital interests, such as preventing harm.
3. On What Legal Bases Do We Process Your Information?

We process your personal information only when necessary and when we have a valid legal basis for doing so (e.g., your consent, the necessity of fulfilling a contract, compliance with legal obligations, protection of your rights, or realization of our legitimate business interests).

For Individuals in the EU or UK

Under the General Data Protection Regulation (GDPR) and UK GDPR, we are required to explain the legal bases for processing your information. We may rely on the following grounds:

1. Consent:
We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You may withdraw your consent at any time. [Learn more about how to withdraw consent.]

2. Contractual Necessity:
We may process your information if it is necessary to fulfill our contractual obligations to you, including providing the Services or addressing your requests prior to entering into a contract.

3. Legitimate Interests:
We may process your information if it is necessary to achieve our legitimate business interests and those interests do not override your rights and freedoms. For example, we may process your information to:
  • Send information about special offers and discounts;
  • Develop and display personalized content and advertisements;
  • Analyze usage of the Services to improve them;
  • Support our marketing activities;
  • Diagnose problems or prevent fraudulent activities;
  • Enhance user experience.

4. Legal Obligations:
We may process your information if it is necessary to comply with our legal obligations, such as cooperating with law enforcement, protecting our legal rights, or providing evidence in legal proceedings.

5. Vital Interests:
We may process your information if it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.

For Individuals in Canada

We may process your information if:
  • You have given us explicit permission to use your personal information for a specific purpose;
  • Consent is implied based on the circumstances.
You can withdraw your consent at any time.

In certain exceptional cases, processing your information may be permitted without your consent, including:
  • When data collection is clearly in the individual’s interest, and consent cannot be obtained promptly;
  • For investigations, detection, and prevention of fraud;
  • For business transactions under specific conditions;
  • If the data is included in witness statements and required for settling insurance claims;
  • To identify injured, ill, or deceased individuals and communicate with their next of kin;
  • If there are reasonable grounds to believe an individual has been a victim of financial abuse;
  • If data collection is necessary to investigate a breach of agreement or Canadian law;
  • When disclosure is required to comply with a subpoena, court order, or judicial proceeding;
  • If the information was provided during employment or professional activities and aligns with the purposes for which it was collected;
  • When collection is solely for journalistic, artistic, or literary purposes;
  • If the information is publicly available as specified by regulations.
4. When and With Whom Do We Share Your Personal Information?

We may share your information in certain circumstances, as described below, and/or with the parties listed.

Situations in Which We May Share Your Information

1. Business Transfers:
We may share or transfer your information in connection with negotiations for, or during, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

2. Affiliated Entities:
We may share your information with our affiliates, requiring them to comply with this Privacy Notice. Affiliates include our parent company, subsidiaries, joint venture partners, or other companies that we control or are under common control with us.

3. Business Partners:
We may share your information with our business partners to offer you certain products, services, or promotional opportunities.

4. Other Users:
When you share personal information (e.g., by posting comments, materials, or other content within the Services) or interact with public areas of the Services, this information may be visible to all users and could remain publicly available outside the Services indefinitely. Other users may also view your activity description, communicate with you through the Services, and see your profile.

5. Promotional Offers (“Offer Wall”):
Our applications may display an "offer wall" hosted by third parties. This wall allows advertisers to offer users virtual currency, gifts, or other items in exchange for completing specific promotional actions. If you click on an offer wall, you will be redirected to an external third-party website and leave our applications. To prevent fraud and ensure rewards are credited to your account, unique identifiers (e.g., your user ID) may be shared with the offer wall prov.

Safeguards for Information Sharing

We take measures to protect your information when sharing it with third parties. However, by engaging with public areas of our Services, you should be aware that the information you share may become accessible to other users or third parties.
5. What Is Our Stance on Third-Party Websites?

We are not responsible for the safety of any information that you share with third parties that we may link to, advertise on our Services, or that are otherwise not connected to our Services.

Details:

Our Services, including "offer walls," may contain links to third-party websites, online services, or mobile applications, and/or may feature advertisements from third parties that are not affiliated with us. These links may redirect you to other websites, services, or applications.

As such, we:
  • Do not guarantee the safety or reliability of third-party websites, services, or applications.
  • Are not responsible for any damages or losses caused by your use of third-party websites, services, or applications.
  • Do not endorse or confirm the security and privacy practices of third-party resources.
  • Cannot guarantee the security and confidentiality of data you provide to such third parties. Any data collected by third parties is not covered under this Privacy Notice. We are not responsible for the content, privacy policies, or security practices of any third-party websites, services, or applications linked to or from our Services.

Recommendations:
  • Review the privacy policies of such third parties.
  • Contact third parties directly with any questions or concerns.
  • Exercise caution when providing data to third-party resources.
7. How Long Do We Retain Your Information?

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.

Details:

Retention Period:
We will store your personal data only for the period required to achieve the purposes described in this Notice, unless a longer retention period is mandated or permitted by law (e.g., for tax, accounting, or other legal purposes).

Maximum Retention Period:
We will not retain your personal information for more than 12 months following the onset of user account inactivity.

Data Deletion:
When we no longer have a legitimate business purpose to process your personal data, we will delete or anonymize it.

Archived Data:
If deletion is not possible (e.g., data stored in backup archives), we will securely store your information and isolate it from further processing until deletion is feasible.
8. How Do We Ensure the Security of Your Information?

We are committed to protecting your personal information through organizational and technical security measures.

Details:

We have implemented reasonable and appropriate technical and organizational security measures to safeguard your information. This includes:
  • Protecting data against unauthorized access, alteration, disclosure, or destruction;
  • Regularly updating and testing our security systems.

Important Considerations:

  • No Absolute Security:
Complete security cannot be guaranteed. Data transmission over the internet and storage technologies are not entirely secure. We cannot promise that hackers, cybercriminals, or other unauthorized third parties will not gain improper access to your information.

  • Your Responsibility:
The transmission of data to and from our Services is at your own risk.

Recommendations:
  • Use only secure connections when accessing our Services.
  • Take steps to protect your personal data, such as using strong passwords and changing them regularly.
9. What Are Your Privacy Rights?

In certain regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and Canada, you have specific rights that provide you with greater access to and control over your personal information. You can review, modify, or close your account at any time.

Your Rights

Under applicable data protection laws, you may have the following rights:

1. Access Request:
You have the right to request access to your personal information and receive a copy of it.

2. Correction or Deletion:
You can request corrections to or deletion of your personal information.

3. Restriction of Processing:
You can request to restrict the processing of your personal information.

4. Data Portability:
In certain cases, you may request the transfer of your personal information in a machine-readable format.

5. Objection to Automated Decision-Making:
You have the right not to be subject to decisions made solely through automated means.

6. Right to Object:
Under specific circumstances, you can object to the processing of your personal information.

To exercise these rights, contact us using the details provided in the section "How to Contact Us About This Notice."

Complaints
  • If you are in the EEA or UK and believe we are unlawfully processing your personal information, you can file a complaint with your country’s data protection authority or the UK Information Commissioner’s Office.
  • If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC).

Withdrawing Consent
If we process your information based on your consent, you may withdraw that consent at any time by contacting us using the details below.

Note:
  • Withdrawing consent will not affect the legality of processing conducted prior to withdrawal.
  • In some cases, we may continue to process your information under other legal grounds as permitted by law.
Opting Out of Marketing and Promotional Communications
You can opt out of receiving marketing and promotional messages at any time by:
  • Clicking the unsubscribe link in our emails;
  • Replying “STOP” or “UNSUBSCRIBE” to our SMS messages;
  • Contacting us using the details in the section "How to Contact Us About This Notice."
After opting out, you will no longer receive marketing messages but may still receive administrative communications related to your account.

Account Information
You can:
  • Review or modify your account information at any time.
  • Close your account by contacting us or using your account settings.
When you request account closure, we will delete your information from active databases. However, we may retain certain data to prevent fraud, resolve issues, comply with investigations, fulfill our legal obligations, or meet regulatory requirements.

Cookies and Similar Technologies
Most web browsers accept cookies by default. You can configure your browser to remove or reject cookies, but doing so may affect certain functions or features of our Services.

  • You may also opt out of interest-based advertising through your ad preference settings.
10. Control for "Do-Not-Track" Features

Most web browsers, as well as some mobile operating systems and applications, include a "Do-Not-Track" (DNT) feature or setting that you can activate to signal your privacy preference and prevent online activity tracking.

Current Status:
As of now, a uniform technological standard for recognizing and implementing DNT signals has not been established. Consequently, we:
  • Do not respond to DNT signals sent by browsers or other mechanisms that automatically communicate your desire not to be tracked online.

Future Changes:
  • If a standard for online tracking is adopted in the future that we are required to comply with, we will inform you about such changes in a revised version of this Privacy Notice.
11. Do U.S. Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you have certain rights regarding access to your personal information.

Categories of Personal Information We Collect
Over the past 12 months, we have collected the following categories of personal information:

1. Identifiers:
Includes contact details such as real name, alias, postal address, phone number or mobile number, unique identifiers, online identifiers, IP address, email address, and account name.

2. Personal Information as Defined by California Law:
Includes name, contact information, education, employment history, and financial information.

3. Protected Characteristics:
Includes gender and date of birth.

4. Commercial Information:
Includes transaction data, purchase history, financial information, and payment details.

5. Biometric Information:
Includes fingerprints and voiceprints.

6. Internet Activity:
Includes browsing history, search queries, online behavior, and interaction data with our and other websites, applications, systems, and advertisements.

7. Geolocation Data:
Includes device location information.

8. Audio, Visual, and Other Information:
Includes call recordings, images, and videos created as part of our operations.

9. Professional Information:
Includes business contact details, job title, work history, and professional qualifications.

10. Educational Information:
Includes student records and reference data.

11. Inferences Drawn from Data:
Includes profiles and summaries of preferences and characteristics derived from collected information. We do not process sensitive personal information.

Your Rights

1. Right to Access:
You have the right to know what information we collect, how it is used, and for what purposes.

2. Right to Deletion:
You may request deletion of your data, except where required by law (e.g., to protect the rights of others).

3. Right to Correction:
You may request corrections to inaccurate or outdated information.

4. Right to Object:
You can object to the processing of your data for specific purposes (e.g., targeted advertising).

5. Right to Restriction of Processing:
You may limit the use of your information.

6. Right to Opt-Out of Data Sales:
You can opt out of the sale of your data to third parties

California Residents
Under the California Consumer Privacy Act (CCPA), you have additional rights:
  • Request information about categories of data shared with third parties.
  • Request the deletion of your data.
  • If under 18 years old, request the removal of any content you have publicly posted.

California Residents
Under the California Consumer Privacy Act (CCPA), you have additional rights:
  • Request information about categories of data shared with third parties.
  • Request the deletion of your data.
  • If under 18 years old, request the removal of any content you have publicly posted.

Residents of Colorado, Connecticut, Utah, and Virginia
Each state has laws granting residents rights to access, correct, delete data, and opt out of data processing for advertising or sales.

Verification Process
To exercise your rights, we may request additional information to verify your identity. This information is used solely for verification purposes and will be deleted after the process is complete.

Appeals
If we deny your request, you can appeal by contacting us at info@antarcticwallet.com.
Appeals will be reviewed within 60 days.

Financial Incentives
  • We may offer financial benefits in exchange for providing data. Participation in such programs is voluntary, and you may opt out at any time. If you have complaints or questions about how we process your data, please contact us.
12. Do We Update This Notice?

Yes, we will update this Privacy Notice as necessary to remain compliant with applicable laws.

We may make changes to this Privacy Notice from time to time. The updated version will be identified with a new "Revision" date and will become effective as soon as it is published.

If we make significant changes to this Privacy Notice, we may notify you in the following ways:
  • By posting a prominent notice in a visible location;
  • By sending you a direct notification.
We recommend that you review this Privacy Notice regularly to stay informed about how we protect your information.
13. Do Other Regions Have Specific Privacy Rights?
Yes, you may have additional rights depending on the country in which you reside.

Australia and New Zealand

We collect and process your personal information in accordance with the obligations and conditions established by the Privacy Act 1988 (Australia) and the Privacy Act 2020 (New Zealand).

This Privacy Notice complies with the requirements of both laws and covers:
  • The data we collect from you;
  • The sources of data;
  • The purposes of data processing;
  • The entities to whom we may disclose your data.
If you choose not to provide the information necessary to fulfill the relevant purposes, this may limit our ability to provide services to you, including:
  • Delivering requested products or services;
  • Responding to your inquiries and providing assistance;
  • Managing your account;
  • Verifying your identity and protecting your account.

Your Rights
You have the right to request access to your personal information or make corrections at any time. To do so, please contact us using the details provided in the section "How Can You Review, Update, or Delete the Data We Collect?"

Complaints
If you believe we are unlawfully processing your information, you can file a complaint:
  • In Australia: Contact the Office of the Australian Information Commissioner (OAIC).
  • In New Zealand: Contact the Office of the New Zealand Privacy Commissioner.
  • We are committed to reviewing and addressing any requests or complaints in compliance with applicable laws.
14. How to Contact Us About This Notice?

If you have questions or comments regarding this Privacy Notice, you may contact us by email:
  • Email: info@antarcticwallet.com

15. How Can You Review, Update, or Delete the Data We Collect?

You have the right to request access to the personal information we collect from you, as well as to request corrections or deletion of this information.

To Submit a Request:

Please complete and submit a Data Subject Access Request.

Company Information:
  • Company Name: Antarctic Wallet LLC
  • Registration Number: TBD by e-mail: info@antarcticwallet.com
  • Legal Address: TBD by e-mail: info@antarcticwallet.com
  • Email: info@antarcticwallet.com
We are prepared to process your request in accordance with applicable laws.